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Walking tool - technical problems

Mair
Walker
on Sat 05 Nov 2016 11:59:07 CET : Walking tool - technical problems

Hi,
The walking tool seems like a really useful idea, but I haven't been able to save the walks I've created.
I've tried saving a couple of walks today - the tool says they've been saved successfully, but the walks aren't there when I click on 'My Page'. Also, when I clicked on the link to describe my saved walk, I was taken to a sign-in page (I was already logged in).
Just wondering if anyone else has had similar problems. I can't find any relevant info in the forums.
Thanks.

Sarita J
Sarita J
Moderator hiker
on Fri 11 Nov 2016 15:12:25 CET : Re: Walking tool - technical problems

Hi Mair,

This is Sarita, one of the site administrators. I'll have a look into the problem for you and see if I can find out why it hasn't been working!

Best wishes,

Sarita

Sarita J
Sarita J
Moderator hiker
on Sat 12 Nov 2016 11:45:29 CET : Re: Walking tool - technical problems

Hi Mair,

Just to let you know that the problem has been fixed. Thank you for letting us know about it. You should be able to save your walks correctly now!

Best wishes,

Sarita
Site administrator

Mair
Walker
on Wed 23 Nov 2016 17:48:18 CET : Re: Walking tool - technical problems

Thanks Sarita, it's working perfectly now.

Mair
Walker
on Wed 07 Dec 2016 18:28:28 CET : Re: Walking tool - technical problems

Hi,
Is any one else having difficulty with the walking tool? I'm unable to see maps ond the tool homepage and saved routes. I can see a graphic that says 'Click here to show the map and begin the track', but nothing happens when I click that message.
Thanks.

Edit - the maps are working again today. Many thanks if this is the result of changes that have been made - if not, I guess it was just a temporary glitch.

Sarita J
Sarita J
Moderator hiker
on Thu 08 Dec 2016 17:15:08 CET : Re: Walking tool - technical problems

Hi Mair,

we did a lot of updates to the site yesterday, which is probably why there were some problems, but it should all be working as normal again now!

Sarita